How we collect, use and share your personal information - Visitor and Site Management Solution

At Woolworths, we care deeply about your privacy. And that means giving you what you need to make informed choices. We want to make it simple for you to understand how we collect, use and share your personal information, so please read on to find out more.

Visitor and Site Management

Site360 collects your name, signature, position, contact details and the name of your employer when you visit Woolworths’ premises and register using the Site360 Pty Ltd (Woolworths Group Visitor Management) app. The Woolworths Group Visitor Management app is used on contractor mobile devices and store devices.

Site360 provides this information to Woolworths so that we can:
Register, monitor and manage your visit to our site and send you alerts and notifications as required;
Authorise the commencement and completion of works
Manage the relationship between Woolworths and your employer; and
Protect the safety and wellbeing of our team and community through ensuring the correct site safety inductions have taken place and by facilitating contact tracing

In addition, you may opt to provide a photo through the Woolworths Group Visitor Management app. If you do so, Site360 will provide this photo to Woolworths to assist for the purposes set out above.

If you do not provide this information, Woolworths will not be able to permit you to enter our site.

Sharing or using your personal information

In the event of a COVID-19 positive case Woolworths may use your personal information to contact you to advise you and your employer of this. We may also share the information you provide with relevant health authorities or their nominated contact tracing agencies for COVID-19 contact tracing.

It is usual for us to disclose your personal information within Woolworths Group Limited and we may pass this information onto persons, companies or other entities who perform functions or services on our behalf, such as Site360 to verify your identity and relevant store and compliance teams to authorise the commencement and completion of works. Site360 owns and operates the visitor site management solution used by Woolworths. Woolworths may also share your personal information as required by law and with:

a third party for purposes including the validation of your attendance (including time) on-site; and your employer.

Woolworths will require any organisation to which we disclose your personal information (including Site360) to treat this information as confidential. Woolworths’ Privacy Policy provides further information about the countries in which your personal information may be stored. Woolworths’ privacy policy is available at https://www.woolworthsgroup.com.au/page/privacy-policy.

For details of how Site360 will share or use your personal information, please see Site360’s privacy policy at https://site360.io/privacy-policy/.

Your rights

In the event of a COVID-19 positive case Woolworths may use your personal information to contact you to advise you and your employer of this. We may also share the information you provide with relevant health authorities or their nominated contact tracing agencies for COVID-19 contact tracing.

Visit the

for more information, to find out how you can access or correct your personal information, or make a complaint about a breach of the Australian Privacy Principles.
‍
If you have a query or complaint you would like to discuss with Woolworths or Site360 relating to a privacy matter, you can contact:

the Woolworths Group Privacy Officer at privacy@woolworths.com.au or on 1300 908 631 (Monday to Friday 8:00am to 5:00pm AEST, excluding public holidays).
Site360 relating by email at support@site360.io, or calling 1300 853 990 or mail addressed to 103/4 Columbia Court, Norwest NSW 2153.