Woolworths Collection Notice

Australia

Woolworths Group Australia

How we collect, use and share your personal information - Visitor and Site Management Solution
At Woolworths, we care deeply about your privacy. And that means giving you what you need to make informed choices. We want to make it simple for you to understand how we collect, use and share your personal information, so please read on to find out more.
Learn more
Woolworths Group Australia

Visitor & site management

Site360 collects your name, signature, position, contact details and the name of your employer when you visit Woolworths’ premises and register using the Site360 Pty Ltd (Site360) app. The Site360 app is used on contractor mobile devices and store devices.

Site360 provides this information to Woolworths so
that we can:
Register, monitor and manage your visit to our site and send you alerts and notifications as required;
Authorise the commencement and completion of works
Manage the relationship between Woolworths and your employer
Protect the safety and wellbeing of our team and community through ensuring the correct site safety inductions have taken
place and by facilitating contact tracing.
Man with short dark hair and beard smiling while holding a smartphone and looking at a card reader.
Woolworths Group Australia

How your personal information is used

If there is a COVID-19 positive case, Woolworths may contact you & your employer and may share your details with relevant health authorities for contact tracing.

Your information may be shared within the Woolworths Group and with trusted partners who perform services on our behalf, including:

  • Site360 for identity verification and visitor management.
  • Store and compliance teams to approve the start and 
completion of works.

Your information may also be shared with:

  • Third parties to validate your on-site attendance (including time).
  • Your employer.
All organisations receiving your information (including Vistrak)
are required to treat it as confidential.
Details on where your data may be stored can be found in
the Woolworths Privacy Policy.
Inside a Woolworths supermarket showing checkout counters with staff assisting customers and a 'click & collect' sign overhead.
Woolworths Group Australia

Your rights

For more information about how your personal information is accessed, corrected, or how to lodge a privacy complaint, please visit:

Woolworths Group Privacy Policy
Site360 Privacy Policy
Team Member Privacy Policy

If you have any privacy-related questions or complaints, you can contact:

Woolworths Group Privacy Officer

  • Email: privacy@woolworths.com.au
  • Phone: 1300 908 631 (Mon–Fri, 8:00am–5:00pm AEST)

Site360

  • Email: admin@site360.io
  • Phone: 1300 853 990
  • Mail: 207/4 Columbia Court, Norwest NSW 2153

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Three women wearing orange vests working together at desks with computers in an office with Analicare WA logo on the wall and flags nearby.
Inside a Woolworths supermarket showing checkout counters with staff assisting customers and a 'click & collect' sign overhead.Three women wearing orange vests working together at desks with computers in an office with Analicare WA logo on the wall and flags nearby.
New zealand

Woolworths New Zealand

How we collect, use, and share your personal information -
Visitor and Site Management Solution
At Woolworths NZ, we care deeply about your privacy. And that means giving you what you need to make informed choices. We want to make it simple for you to understand how we collect, use, and share your personal information, so please read on to find out more.
Learn more
Woolworths Group New Zealand

Visitor & Site Management

Site360 collects your name, contact details, and the name of your employer when you visit Woolworths NZ’s premises and register using the Site360 (Woolworths Visitor MGT) app.

Site360 provides this information to Woolworths
NZ so that we can:
Register and manage your visit to our site and send you alerts and notifications as required
Protect the safety and well-being of our team and community by
ensuring the correct site safety inductions have taken place.
Three workers wearing yellow safety vests and gloves collaborating and looking at a surface in an industrial setting.
Woolworths Group New Zealand

How your personal information is used

Woolworths NZ may share your personal information with your employer for the purpose of managing our relationship with them. Woolworths NZ may also share your personal information with Woolworths Group Limited (our parent company in Australia), other companies in the Woolworths Group and third parties engaged by Woolworths NZ to perform functions on our behalf, such as Site360, to verify your identity. Site360 owns and operates the visitor site management solution used by Woolworths NZ. Woolworths NZ will require any organisation to which we disclose your personal information to treat this information as confidential. Woolworths NZ’s privacy policy is available at https://www.countdown.co.nz/info/policies/privacy-policy. For details on how Site360 will share or use your personal information, please see Site360’s privacy policy at https://site360.io/privacy-policy/.

Young woman with dark hair looking at her smartphone and smiling slightly.
Woolworths Group Australia

Your rights

Visit the:

Woolworths NZ Privacy Policy

Site360 Privacy Policy

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for more information, to find out how you can access or correct your personal information, ormake a privacy complaint.If you have a query or complaint you would like to discuss with Woolworths NZ or Site360 relating to a privacy matter, you can contact:

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  • Woolworths New Zealand Privacy Officer at privacyofficer@countdown.co.nz or on 0800 404040 (Monday to Friday 8:00 am to 5:00 pm NZT, excluding public holidays).
  • Site360 relating by email at admin@site360.io or by calling 0800 115 710

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Smiling woman in blue medical scrubs looking at a tablet.
Young woman with dark hair looking at her smartphone and smiling slightly.Smiling woman in blue medical scrubs looking at a tablet.